If for some reason you are not satisfied with your purchase, please email us or call us at (334) 270-5778.  Our number one goal is to satisfy every customer. However, we cannot accept returns after 10 days of receipt. Any items returned after 10 days from receipt can only be exchanged. Shipping charges cannot be refunded. We cannot accept returns on items that have been personalized or monogrammed unless there is an error on our part.